"Having worked with Rochen for over 10 years, we find their support level superb for our clients. This strong relationship has allowed our agency to win work nationwide because we know we can depend on Rochen. Our design agency greatly values the Rochen team and considers them an excellent digital support partner."
"We are always impressed with, and appreciative of the engineering support team at Rochen for their exceptional service over the years. We rely on them for their consistent technical expertise of our environment. Every time we face a challenge, they are remarkably prompt to action and always highly responsive to our needs. Their proactive support has saved us from website outages on numerous occasions, ensuring our critical infrastructure remains stable. We truly value their partnership and the peace of mind that comes with knowing such a capable team has our back."
"We moved our website hosting to Rochen about a year ago, and the experience has been outstanding from day one. The migration phase was seamless. Their support team was phenomenal and incredibly responsive, often replying within minutes. We have several custom applications, each running on different PHP and MySQL versions, and they were able to accommodate every requirement without hesitation. Their technical expertise and willingness to help made what could have been a stressful transition feel smooth and fully supported. Even after the migration, the level of service has remained exceptional. The support quality is truly unmatched compared to what we experienced previously. Before making the move, I did extensive research and was honestly skeptical about finding a reliable hosting provider that could handle our complexity. Rochen exceeded all expectations. Highly recommended for anyone looking for dependable hosting backed by responsive, knowledgeable support."
"I've been with Rochen since 2013, and choosing them as my managed server host was one of the best decisions I've made for my online presence. What really sets Rochen apart is their consistency. Over twelve years, they've delivered outstanding uptime and blazing-fast performance thanks to their LiteSpeed servers and SSD storage. My sites have never felt sluggish, and I don't remember a time when I've experienced any downtime. But the real standout is their support team. Every time I've submitted a ticket, I've received knowledgeable, helpful responses – often within minutes. They don't just solve problems; they take the time to explain things in a way that makes sense, even for those of us who aren't server experts. It's clear they genuinely care about their customers. I also appreciate their commitment to the environment with 100% carbon offset hosting, their automated backups that give me peace of mind, and their staging environments that make testing changes risk-free. After more than a decade together, Rochen still has my business because they've earned my trust. They're not just a hosting provider – they're a reliable partner in my online success. If you're looking for a host that combines exceptional performance with genuinely supportive service, I can't recommend Rochen highly enough"
For more than 20 years, customers have trusted Rochen for fast, reliable hosting and genuinely helpful support. Here’s what more of them are saying across the web.
"Brilliant! The support team are absolute life savers! and for the price you pay… you certainly get great value"
"Great Technology, Great People, this is Rochen. In 2011, I opted for Rochen and since then I am at complete peace of mind for my websites."
"I personally use @RochenHost and for many years…goes back to my @Joomla days…which incidentally, Joomla uses Rochen. Servers are well optimized."
"…The [Rochen] ticket system is far superior… Plus Rochen are so fast at dealing with tickets it’s nigh on real time…"
"Amazing service, amazing support team. Been with Rochen for over 10 years!"
"I’ve hosted my Joomla websites with Rochen for over 10 years. The uptime is awesome and the support when you need assistance is very quick and expert…"
"I’ve tried at least 10 web hosts over the years–for my own sites and clients’ sites. Rochen has the best overall service for the price that I’ve found…"
"Always fantastic support and happy to help. Love these guys. They have my back and I’m very grateful. I don’t have a problem with my managed cloud hosting account, fast and cost-effective…"
"This is the most service-first hosting provider I have been with. Reactive, efficient and extremely pleasant to deal with. If you are in need of a top-notch hosting service, look no further."
Trusted premium web hosting since 2003